Does salesforce have a customer portal?
Customer Portal:- A Salesforce.com Customer Portal is similar to a Self-Service portal in that it provides an online support channel for your customers—allowing them to resolve their inquiries without contacting a customer service representative.
What is the difference between customer portal and partner Portal?
– Purpose: Partner portal shows leads and opportunity to partners whereas customer portal is useful for solving issues independently without interacting with representatives. – Audience: Partner portal is useful for channel salespeople or other third-parties, whereas customer portal is for end users.
What is Partner Portal Salesforce?
Partner Portal:-A partner portal allows partner users to log in to Salesforce through a separate website than your non-partner users. Partner users can only see the data that you have made available to them. Furthermore, partner users can only manipulate data if you give them the appropriate user permissions.
Who are salesforce competitors?
Competitors and Alternatives to Salesforce
- Microsoft.
- Oracle.
- SAP.
- SugarCRM.
- Zoho.
- Sage.
- Zendesk.
- CRMNEXT.
What are the disadvantages of salesforce?
Salesforce cons
- Expensive.
- You have to pay for add-ons to get the most out of the software.
- Configuration and setup is complex and time-consuming.
- Cluttered interface makes navigation and simple tasks unnecessarily complex.
- The learning curve never seems to end.
- Customer support has a poor reputation.
What is the Salesforce partner community?
The Salesforce Partner Community is a portal built and maintained specifically for Salesforce partners. It’s where these partners manage their business, learn best practices, get support, and engage with Salesforce employees in a secure environment. It’s chock full of resources for learning how to make the most of your partnership with Salesforce.
What can you do with Salesforce community cloud?
Salesforce Community Cloud offers a variety of options: you can build a portal, a help forum, a support site, HR central, intranet, etc.
What is Salesforce and why should you use it?
Salesforce is rich in features across CRM, sales, customer service, business analytics, and marketing and customisable through the platform and through AppExchange. Even still, Salesforce is priced similarly as enterprise CRM options like Microsoft Dynamic or Infusionsoft, which offer less personalisation.
How do I become a partner on AppExchange?
If you’re an ISV Partner selling or planning to sell commercial solutions on AppExchange, sign up for the Partner Community using the AppExchange partner instructions. Then, skip to the Show Your Qualifications section of this unit. Otherwise, to join the Salesforce Partner Community, you need a Salesforce account.