Table of Contents
How do I add IVR to my mobile number?
How to setup an IVR
- Step 1 – Getting your IVR Phone Number(s)
- Step 2 – Answering the Call.
- Step 3 – Setting up an IVR Menu.
- Step 4 – Connecting the Menu Items.
- Step 5 – Save and test out your IVR.
What is IVR number in Mobile?
An IVR number is a phone number with cloud telephony features that attends and routes your customer calls automatically without any manual intervention. Both the incoming and outgoing calls can be managed through an IVR number and your business message can be delivered to them hassle-free.
What is IVR service?
Interactive voice response or IVR is an automated business phone system feature that interacts with callers and gathers information by giving them choices via a menu. It then performs actions based on the answers of the caller through the telephone keypad or their voice response.
How do I track my IVR number?
SMS based Status: You can also track through the SMS service. Article type ‘ POST track <. 13 digit article number >. ‘ to track the status and send SMS on 166 or 51969….Speed Post Tracking Number.
| Service Type | Format | No. of Alpha Numeric digits |
|---|---|---|
| Express Parcel Post | XX000000000XX | 13 |
How do I configure an IVR for a number?
Select the Numbers tab [2]. Click the phone number for which you would like to configure an IVR [3]. Select the IVR tab [4]. – Click the Add New Message link [5]. – Assign your IVR a name by typing it into the box next to IVR Message [6].
Can I use a mobile number as a mask for IVR?
You can even use Twilio, Plivo for mobile number and IVR system. For countries like India we generally have DIDs from operators like TATA and Reliance. We then take separate mobile number and forward its calls to the DID and hence use mobile number as mask.
What is IVRs and how does it work?
IVRS stands for Interactive Voice Response System. It is a technology that allows a pre-recorded voice to interact with humans through the use of voice and DTMF tones input via the keypad. What this means is, when you call, the voice on the other end will be a computer generated voice.
Can you use IVR for outbound calls?
IVR can be implemented for Outbound calls too. For instance, you can make automated calls with a pre-recorded message that will play when the person on the other end answers. You can use IVR to accept input from the customer. Outbound Call IVR is especially useful for feedback, surveys and COD confirmation. What can you use IVR automation for?