Sage-Tips

Can I use my old modem with a new provider?

Using Two Routers: if you want to use your old router with your new internet service, in addition to your new router: If it is your own router and not a combination modem-router provided by your previous ISP, you can use it with any ISP. Many ISPs now prefer you use their combination device, sometimes called a gateway.

Are modems locked to Provider?

On rare occasions an ISP will ‘lock’ a modem, so it only works on its own service. If you are one of the unfortunate few who have to go through this experience, your first port of call will be to ask the previous ISP if they can remove the locking codes; in most cases they will oblige.

Can I replace my internet provider’s modem?

How and Why You Should Replace Your ISP’s Router or Modem. With a little effort, you can replace your ISP’s modem or router – Comcast, AT, Cox, Time Warner Cable, Verizon and Charter Spectrum – and, in doing so, save money and improve your Wi-Fi signal.

What happens to old modems?

Old modems are mostly sent to recycling units which extract the working components and scrap the rest.

Can a Telstra NBN modem with another provider?

We can never guarantee a modem from another provider will work, but in general, we have many customers using Telstra modems. Most Telstra modems will work with MATE, provided that they are compatible with your connection type and not locked to Telstra. If the modem is locked, you will need to use an alternative modem.

Can I use my TPG modem with another provider?

Cheers. Hi @Nora98 , we don’t lock our modems, thus you can use it with a different ISP.

Will a new modem improve my WiFi?

Buying a new modem can offer faster, more reliable Wi-Fi. It can also be the answer if you’re experiencing frequent drop-outs. But it probably won’t speed up your physical internet connection.

Does old modem affect Internet speed?

Outdated routers and interference may be causing issues with your Wi-Fi connectivity and slowing down your internet speeds. Older routers run old wireless standards and upgrading to a current model could improve your Wi-Fi capabilities.

What happens if my modem doesn’t work with my new provider?

If you have both a modem and a router in your home network setup and your modem won’t work with your new provider, you’ll still be able to keep using your router. Subscribe to get the best mobile and internet news and deals, delivered every Monday. Please complete all fields to subscribe.

Can I use my modem with a new internet plan?

These are the main situations where you should be able to use your modem with a new internet plan: If you’re upgrading from ADSL to FTTN or FTTB NBN and already have a VDSL modem router, it will continue to work. If you’re changing NBN plans at the same address, you can keep using your current modem or router.

Is it possible to use a modem as a second router?

Yes. Not the modem, and not as the first device after the modem. You can use it as a secondary router cascaded off the router provided by the ISP. The reason is that they need their router as the connection end-point so they can mange the connection.

Do I need a new modem when upgrading from ADSL to broadband?

If you’re upgrading from ADSL to HFC, FTTP, FTTC, Fixed Wireless, or Satellite NBN, you won’t be able to use your existing modem. If you’re moving from ADSL or NBN to either 4G or 5G wireless broadband, you’ll need a new modem but this will be supplied with your plan.