Sage-Tips

How do I reactivate my Jio eSIM?

Raise eSIM activation request Send SMS GETESIM <32 Digit EID> <15 Digit IMEI> to 199 from your device having active Jio SIM.

How do I unlock my suspended Jio SIM?

You need to carry an ID proof with you to get the SIM blocked. You can call Reliance Jio’s customer care from any number and connect with JioCare service to get your Jio SIM blocked. Call Jio’s customer care number 199 and follow the instructions to block your Jio SIM card.

How do I reset my Jio eSIM?

eSIM profile can be reactivated only by visiting your nearest Jio Store, Reliance Digital or Jio Retailer with your Proof of Identity & Photograph.

How long does it take to activate Jio eSIM?

Once the details are confirmed, Jio representative enters the details on POS (Point Of Sale) machine and generates the QR code and scans it on your iPhone to activate the eSIM. The nano SIM to eSIM conversion process takes about 5 minutes, however it might take a few hours for the eSIM to get activated.

What is eSIM activation code?

To download your eSIM profile, you may receive an “activation code” and a QR code from an eSIM carrier. The activation code is in fact a download link. It is often in the format of a QR code that you will scan with the camera of your phone or tablet to install and activate your eSIM profile on your device.

Can Jio SIM be reactivated?

Within 15 days after your SIM is deactivated, you can reactivate it by making a RS 20 payment. If it is over 15 days, you can try: Call Jio customer care and request a re-activation. Visit the nearest Jio store and submit a request for reactivation.

How do I reactivate my iPhone eSIM?

From the home screen, tap Settings > Cellular > Add Cellular Plan. Use your iPhone camera to scan the QR code. If you’re asked to enter a confirmation code to activate the eSIM, enter the number provided with the QR code.

What happens if I delete eSIM?

Please note you cannot reinstall an eSIM on your device once it has been deleted. You can delete the eSIMs you will no longer use or temporarily disable an eSIM in your device’s settings.

How do I activate Jio eSIM on my iPhone?

How to activate Jio eSIM

1. Make sure you are on iOS version 12.1 or higher.
2. Tap on Settings and then About phone for EID and IMEI numbers.
3. Send SMS GETESIM <32 Digit EID> <15 Digit IMEI> to 199 from the iPhone model you have an active Jio SIM in.
4. You will receive a 19 digit eSIM number and eSIM profile configuration details.