Table of Contents
Does your acceptance rate on DoorDash matter?
There is no minimum requirement for acceptance rate, but consistently declining delivery opportunities negatively impacts the experience for other Dashers (who will have less time to complete the delivery), the customer (who is more likely to get a late delivery), and even the merchant (whose food will sit for longer).
What happens if no one accepts my DoorDash?
What if a Dasher or Customer never picked the order? We understand that at times emergencies or mishaps happen and food is left unclaimed. If DoorDash can verify that you prepared the food, then you will be paid for the total amount due to you.
Can you be a top dasher with a low acceptance rate?
Here is what DoorDash specifies as the Top Dasher qualifications: Customer rating of at least 4.7. Acceptance rate of at least 70\%
Does DoorDash punish you for declining orders?
Can Doordash punish you for declining orders? Doordash is not your employer. As such, they cannot take punitive action. This is especially true when it comes to accepting or rejecting offers.
Do you get less orders if your acceptance rate is low?
A driver will not get fewer requests if they have a low acceptance rate. Not completing the orders you accept is the only way to be in danger of account deactivation.
Can I get fired from DoorDash?
There are minimum Consumer Ratings and Completion Rates required to remain active on the DoorDash platform. Dashers with a Consumer Rating below 4.2 or a Completion Rate below 80\% may be subject to deactivation once they have accepted at least 20 orders.
What does the acceptance rate encourage all Dashers to do?
The acceptance rate encourage all dashers to push them, and do better for the next deliveries, not giving them bad rating because it is not fair to all dashers that we do our jobs properly and still getting bad rating from customers. Answered March 2, 2019
How is the overall customer rating calculated on DoorDash?
Thank you for your continued efforts to serve customers on the DoorDash platform. Overall customer rating is a score from 1-5, calculated from the 100 most recent ratings submitted by customers on their delivery (not food) experience.
What is your completion rate as a dashdasher?
Dashers are required to maintain a minimum completion rate of 80\% in order to remain on the platform. I haven’t dashed recently due to Covid-19 or other reasons, and my completion rate is between 70\% and 80\%.
How do Dasher ratings affect average ratings?
Assuming a Dasher has received at least 100 ratings, every additional new rating will bump out the oldest rating. If the latest rating is a 5 but the oldest rating was also a 5, then your overall average will not change. However, if the latest rating is a 5 and the oldest rating was a 3, then you will see your average increase.