Sage-Tips

When someone calls the wrong number what would you say?

Making Calls When you reach a wrong number, don’t argue with the person who answered the call or keep them on the line. Say: “I’m sorry, I must have the wrong number. Please excuse the interruption.” And then hang up.

How should we handle wrong calls?

10 Steps to Handle a Tough Customer on the Phone

1. Listen.
2. Provide validation to the caller.
3. Don’t react emotionally.
4. Train yourself to be pleasant.
5. Find the root of the problem.
6. Offer multiple solutions.
7. Avoid putting a caller back on hold.
8. Be honest, avoid vague terms, and don’t make promises you can’t keep.

What does you’ve got the wrong number mean?

Slang. the wrong person for a particular task, role, or situation: Me cook a gourmet dinner? —You’ve got the wrong number! an inadequate, disagreeable, or repulsive person: She’s OK, but her brother’s a wrong number.

Can you get in trouble for calling the wrong number?

No. It’s not illegal to mistakenly dial a wrong phone number or even to intentionally dial one completely at random (The only real exception to this would be if you were, say, prank calling an official emergency line).

How do you say sorry wrong number?

“Sorry, I called you by mistake.” “Sorry, I meant to call someone else.” “Sorry, I mis-dialed.” “Sorry, I dialed the wrong number.”

How do you calm an irate customer over the phone?

10 Ways to De-escalate and Handle an Angry Phone Call Using Good Customer Service

1. Stay Calm. It’s no good if both the caller and call centre staff are getting angry.
2. Pick Your Words Wisely.
3. Let the Customer Talk.
4. Consider Your Way of Speaking.
5. Try not to put them on hold.
6. Be Honest.
7. Stay Positive.
8. Use A Script.

What is the meaning of not interested?

: not interested : not having the mind or feelings engaged. Synonyms & Antonyms Disinterested vs. Uninterested: Usage Guide Example Sentences Learn More About uninterested.

Is keeping someone calling illegal?

It is illegal for someone to continuously call you to harass you. It is also illegal for someone to have someone else do it. The law specifically says it must happen multiple times. It also states that using obscene language of any type or making threats constitutes harassment.

How do you say it was my mistake?

You can say:

1. I’ve made a mistake. (a good one to use at work)
2. I’ve messed up.
3. I’ve slipped up.
4. I’ve fudged that up.
5. I’ve mucked that up.
6. I’ve bungled that up.
7. I’ve made a blunder.