Sage-Tips

What are the duties of waiting staff?

Waiting Staff

• greeting customers as they arrive and showing them to their table.
• giving out menus and taking orders for food and drink.
• serving food and drinks.
• dealing with bill payments.
• making sure tables are clean and tidy.

What are the duties of wait staff in a busy restaurant?

What do waiting staff do?

• Greeting and serving customers in a professional, warm, friendly and genuine manner.
• Preparing and serving a range of beverages and foods in line with client requirements.
• Maintaining highest standards at all times, setting up meeting rooms or conference rooms etc.

What is the purpose of waiting on the table?

wait (on) tables To serve food and drinks to patrons in a restaurant or similar establishment, as of a waiter or waitress.

What are the qualities required for the wait service staff?

Waiter or waitress skills & proficiencies:

• Basic Math.
• Verbal Communication.
• Excellent Customer Service.
• Resolve Conflict.
• Teamwork.
• Persistence.
• High Energy.
• Sell to Customer Needs.

What is the role of supervisor in a restaurant?

As a Restaurant Supervisor, you are responsible for supervising all aspects of the restaurant for its smooth operation on a daily basis. You are also responsible for delegating tasks to all the restaurant personnel and ensuring that the responsibilities are completed in a timely manner.

What does waiting staff mean?

Waiting staff (British English), waitstaff (North American English), waiters (male)/waitresses (female) or servers (North American English), are those who work at a restaurant or a bar and sometimes in private homes, attending to customers by supplying them with food and drink as requested.

What skills do you need to be a waiting staff?

You’ll need:

• customer service skills.
• the ability to work well with others.
• the ability to accept criticism and work well under pressure.
• to be thorough and pay attention to detail.
• excellent verbal communication skills.
• a desire to help people.
• active listening skills.
• a good memory.

What are the rules of waiting at the table?

When the dishes are being served by a person at the table, stand at the left hand of that person, hold your tray low and near the table, and take on the tray one plate at a time and place it before the person for whom it is intended, setting it down from the right side. Serve first the most honored guest.

What guidelines should restaurant staff follow when answering the phone?

In addition to making sure your employees know how to answer the phone and place callers on hold if necessary, teach these basic telephone skills:

• Smile.
• Identify yourself.
• Pay attention.
• Don’t interrupt.
• Hold, please.
• Eliminate dead air.
• Keep calm.

https://www.youtube.com/watch?v=ncHTy_Gbf8c