Sage-Tips

What are disadvantages of service delivery protests?

Service delivery protests only create less service delivery and break down the few services people have in their poor communities. A criminal element among the protesters threaten, intimidate and rob drivers and learners. Amenities such as clinics, halls, shops and schools are burnt down.

What are the three causes of service delivery protests within communities?

From the literature perspective, it is learnt that poverty, political instability, corruption, nepotism, and lack of public participatory are underlying factors behind service delivery protests.

What are the effects of poor service delivery in South Africa?

What are the effects of poor service delivery? Poor service delivery and general poor government services lead to the decline of resources, zero job opportunities, job losses and overall poor living conditions. However, the service delivery issues in South Africa begin with the lack of adequate infrastructure.

What causes poor service delivery in communities?

The findings showed that the major causes of poor service delivery are councilor interference and political manipulation, corruption and lack of accountability and transparency, inadequate citizen participation, poor human resource policy, failure to manage change, lack of employee capacity, poor planning, and poor …

Why is good service delivery important?

Delivering good customer service is thus no longer a choice for business, it is imperative to both thrive and survive. As such, marginal improvements to the way public services are delivered can achieve significant cost savings and help improve the lives of millions of citizens that use them.

Why is it important to provide efficient and effective service delivery?

An efficient and effective Service design helps businesses work toward the goal of service excellence. It involves the planning and organizing of many internal factors that finally make up the delivery of service to the end customer.

What are the reasons for poor service delivery in South Africa?

What is behind South Africa’s service delivery protests?

South Africa has experienced a wave of service delivery protests amounting to a rebellion of the poor and marginalised. It is unfortunate that many service delivery protests take place under conditions characterised by malicious damage to public and private property and the looting of shops.

How to organise a legal protest in South Africa?

Of course, there are certain channels and procedures that must be followed in order to organise a legal protest in South Africa. Simply put, it must be in accordance with the Regulation of Gatherings Act. South Africa has experienced a wave of service delivery protests amounting to a rebellion of the poor and marginalised.

Does service delivery in South Africa promote social inclusion?

Because of constitutional provisions and high poverty levels, they argue, service delivery in South Africa is seen as an instrument and social contract to create social inclusion and raise living standards of the poor majority previously excluded by the apartheid government.

How many protests have there been in South Africa since August 2020?

According to the South African Police Service (SAPS) Incident Registration Information System (IRIS), a total of 909 protest actions took place from 1 August 2020 to 31 January 2021, Cele stated in response to a parliamentary question from Freedom Front Plus MP SF Du Toit.