Table of Contents
How do you conduct a discovery call?
How to conduct a discovery call
- Do your research.
- Find the right script.
- Show your personality and establish rapport.
- Ask your questions and listen intently.
- Identify the customer’s pain point.
- End with the next steps.
- Evaluate your performance.
What is sales discovery process?
The sales discovery process is the means by which you obtain the information required to create personalized value – and personalized value is the only true way to differentiate. Discovery helps you get to why the individual is buying – not just why the company needs to make the purchase.
How do you lead a discovery sales meeting?
9 Simple Steps to a Successful Discovery Meeting in Sales
- Make it about the prospect.
- Tone it down.
- Be an expert.
- Dig into challenges.
- Discover the cost of key challenges.
- Ask about budget.
- Get a commitment.
- Don’t be afraid to walk away.
How do you ask for a discovery meeting?
Send a short, to-the-point email requesting a call or meeting with each individual. Use one or two sentences to describe why you want to speak and how much time you’re requesting, (for example 20 to 30 minutes.) See the figurefor an example.
What does a discovery call look like?
A discovery call is the first conversation with a prospect after they show initial interest in your product. It’s your opportunity to get to know the customer to see if they could be a good fit for your business. No pressure, but this is the call that sets the tone for the rest of the relationship.
What happens during a discovery call?
A discovery call is the first call that you make after connecting with a prospect over email. During a discovery call, you ask the prospect a series of questions to uncover their needs, challenges, and goals as they relate to your product. It’s the first step in the sales qualification process.
What can I expect from a discovery call?
A discovery call is the first conversation with a prospect after they show initial interest in your product. It’s your opportunity to get to know the customer to see if they could be a good fit for your business.
What makes a great discovery call?
How many questions should you ask on a discovery call?
According to research from Gong.io, you should aim to discuss 3-4 problems in a sales discovery call. They also found that sellers who asked 11-14 discovery questions were most likely to have a successful call. The reps that asked between 1-6 questions saw the lowest success rates.