Table of Contents
Do ratings matter in DoorDash?
Having a high customer rating on DoorDash’s star rating system can prevent deactivation for a DoorDash delivery driver, but most importantly, DoorDash customers who give high ratings to their delivery drivers are more likely to tip well.
What rating gets you fired from DoorDash?
There are minimum Consumer Ratings and Completion Rates required to remain active on the DoorDash platform. Dashers with a Consumer Rating below 4.2 or a Completion Rate below 80\% may be subject to deactivation once they have accepted at least 20 orders.
What ratings do you need to be a top Dasher?
What are the Top Dasher requirements?
- Customer rating of at least 4.7.
- Acceptance rate of at least 70\%
- Completion rate of at least 95\%
- 100 completed deliveries during the last month.
- At least 200 lifetime deliveries completed.
How do you see your ratings on DoorDash?
Start by tapping ‘Ratings’ in the Dasher app to check out your new ratings dashboard. After you click on your customer rating, you’ll be able to see: A breakdown of your average rating.
How do you see restaurant ratings on DoorDash?
How to See the Reviews
- Launch the DoorDash Driver app on your phone or tablet.
- Tap on the Rating option.
- You can see the customer reviews here alongside detailed info about your Dasher stats.
How do you know your rating on DoorDash?
Can you lose top Dasher?
The only place that acceptance rate matters with Doordash is eligibility for Top Dasher. You cannot be deactivated or punished for having a low acceptance rate. A 70\% acceptance rate, combined with other requirements, would give you more access to time slots in busy times and markets, and possibly more deliveries.
Why can’t I see reviews on DoorDash?
Though your updated rating is available in your Merchant Portal now, Customers will not see your rating with the updated methodology in app or online until January 15, 2021 to give you time to adapt based on feedback.