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Why should we hire you as technical support?
“I decided to go into technical support because I’ve been fascinated by technology all my life, and I also love working with people. I want to use my technical know-how to directly solve issues customers are having. I want to be the person that makes life easier and more enjoyable for folks who’ve run into a problem.”
Is tech support a good job?
Technical support may give you a decent beginning pay however there is no future growth prospect as there is little advancement in this field. Besides , If you change organization your experience testament will be not for any use. You will profit by it on the off chance that you again are going to join as Tech support.
How can I be good at technical support?
How to be a tech hero: seven technical support tips
- Identify the problem. Some tech problems will be easier to solve than others.
- Understand the customer’s grasp of technology.
- Remember the impact.
- Avoid jargon.
- Have ample self-service options available.
- Be motivational.
- Make it easy to follow up with you.
Why join the IBM Tech re-entry program?
Your community of like-minded re-joiners will support you as you restart your journey together. The returnship experience could lead to a full-time employment at IBM after you complete the program. Participants who successfully complete the IBM Tech Re-Entry program are eligible to earn a Tech Re-Entry badge.
How can I get a job with IBM P-Tech?
These jobs require skills that can be gained through “earn while you learn” apprenticeships, returnships for professionals who have been out of the workforce and wish to re-enter, and innovative public education programs like P-TECH, which IBM pioneered, as well as coding camps, professional certification programs and more.
What is it like to work at IBM?
At IBM, those experiences can be diverse, unlimited and far-reaching. We offer a competitive benefits program, designed to support employees and their families across all dimensions of health. We offer a competitive benefits program, designed to support employees and their families across all dimensions of health.
What is IBM new collar program?
New Collar Program The New Collar initiative is all about addressing the skills gap that we face in a world of fast-paced technology. A significant number of roles at IBM don’t require a traditional education or career path. What matters most are the skills and experiences to perform a role.