How do I get my money back from AliExpress?

How do I get my money back from AliExpress?

How To Make a Refund Claim on Your AliExpress Account

  1. Log in to your AliExpress Account.
  2. Click on Orders and find the order you want to get a refund for.
  3. Hit Open Dispute.
  4. Fill in the information about the order.
  5. Add pictures/videos/messages to support your claim.
  6. Click on Submit.

Is AliExpress safe to order from?

Contrary to popular belief, buying from AliExpress is very safe. In fact, it’s probably safer than shopping from Ebay because of their buyer protection program. You are protected no matter what you buy on the platform as long as you make your purchase directly through AliExpress.

Who pays return shipping AliExpress?

Who pays for the return shipping costs? A2. It is totally free for you to return the parcel under Free Return service. However please kindly note that you are able to only enjoy one-time free local return for one order.

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How do you know if AliExpress is real?

AliExpress has a product star rating for each listing on the platform. You can use the star rating of a product to identify if the product is legitimate in two ways — the overall rating, and the number of reviews it has. You can locate this information just above the product description.

Why can’t I pay with my card on AliExpress?

Why has my bank declined my payment at AliExpress? – Quora. The Card which you may have used for the transaction is not active for International Payments. Simply open the mobile app if you have of the bank on your smartphone and find if they have the option to toggle International Payments On/Off or not.

How do you pay with credit card on AliExpress?

How to Add a Credit Card on AliExpress

  1. Register or log in to AliExpress.
  2. Complete the standard operations when making a purchase – select an item, click on the “Buy now” and enter shipping details.
  3. Select a bank card in the “Payment Methods” section.
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Did you have the same message from AliExpress a week ago?

Yes, i had exactly the same message about a week ago. It was my first purchase on Aliexpress. This happened 4 or 5 times. So I waited until next morning and tried again, same problem. I was trying to pay without Aliexpress storing my card details. So i tried entering & storing my card details first.

What payment methods can I use on Aliexpress?

Visa, MasterCard, Maestro, American Express, Wire Transfer, Webmoney, Yandex.Money, Western Union, QIWI, DOKU, Mercado Pago, Boleto, bancontact, TEF, iDeal, Giropay, Sofort Banking, Carte Bancaire (Carte B AliExpress offers many different payment methods to choose from. 1. On our app you can use the following payment methods:

What happens when you open a dispute with AliExpress?

Once you open a dispute against a supplier, AliExpress staff will take care of the mediation work. However, the whole process may need some time as the platform needs to collect enough evidence to make an impartial ruling.

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How do I get a refund from AliExpress?

AliExpress will only release funds to the supplier after the buyer confirms satisfactory delivery of your order. If the buyer is unhappy about the item or purchase, he or she can submit a refund request to AliExpress to ask for a refund or a solution;