Table of Contents
Do I need a technician to install my internet?
Depending on the internet provider and plan you get, you can install your new internet package by doing it yourself or by hiring a professional technician to do it for you. When you choose to self-install, your internet provider will send you an installation kit in the mail.
Does Xfinity require a technician?
Locations that haven’t had Xfinity service for 12 months or more require a technician to come check the cable line. Installations that require more pieces of equipment than comes in a standard installation kit might require professional installation. This can happen if you bundle several services.
How do I get my Comcast technician fee waived?
Negotiate for reduced installation fees Most likely, your Xfinity rep is willing to negotiate with you, whether over the phone or in person. Especially if you’re signing a contract for a year or two of TV or internet service.
What does a Comcast technician do?
From meeting new customers and installing the latest XFINITY products, to troubleshooting technical issues, as a valuable member of the team, you’ll build your talents while we work together to create a successful customer experience.
Will Comcast install my modem?
All equipment you already have (e.g., wireless cards, modems, routers) is available to the technician. Technicians can easily access your exterior cable connection point to complete the installation. The installation generally takes between two and four hours.
What happens during Internet installation?
During the Installation Process, the technician will: Setup your new modem. Confirm all wiring and connections are working outside your home (new wiring may be required) Setup your Username and Email.
Does Xfinity come to my house?
If you’re signing up for new services or moving, you can check online to see if Xfinity service is available at your address. If you can’t find your address online, you can chat with us at xfinity.com/chat or call 1-800-Xfinity and we’ll determine if service can be provided to your address.
Will Comcast wire my house?
Yes, Comcast will come to your house to install the cable lines and equipment to your home. Please call this number (855) 307-4896 to set up your service.
How much does it cost for a Comcast technician to come out?
The normal fee for new service installed by a technician is $59.99. You might be able to get a free install by ordering online or if you order over the phone and there is a special for installations.
How do I not pay for Comcast installation?
You can avoid the installation fee by purchasing certain bundles that include both TV and Internet, but the fee is often mandatory if you buy only TV service or broadband individually. The $60 or $90 fee is also charged when you buy phone service only or a “double-play” package of phone service and broadband.
What is installation technician?
Installation technicians install, repair, and maintain electrical and computer equipment in homes and businesses.
How long does it take to get Comcast Internet installed?
Xfinity Voice Self-Install Requirements The coaxial cable included in your Getting Started kit is 10 feet long, so the outlet in your home must be within 10 feet of where you would like to connect your voice modem.
What is included in Comcast Xfinity professional installation?
Comcast Xfinity professional installation includes connecting a coaxial cable to your cable box or modem, but it may also include another step or two to prepare your home for Xfinity service. This could include installing a cable line to your house if you’ve never had Xfinity service there before.
Why can’t I get Xfinity service at my house?
Your house hasn’t had active Xfinity service for 12 months or longer. This means a tech needs to check that the cable line is still delivering a signal. Installation at your home is considered complex or requires installation of four or more pieces of equipment.
How long does it take to install Comcast Xfinity?
Is Comcast Xfinity self-installation easy? Installing your Xfinity service on your own takes about 30 minutes or less. All you’ll need to do is connect a coaxial cable from the outlet in your wall to your cable TV box or Xfinity modem. After that, you’ll connect your cable box to your TV and your modem to your router.
Does Comcast charge for a technician visit?
I don’t believe this is unique to Comcast…Any company, any business usually charges for a technician visit, when they are making a repair call. If you are going to do a repair visit, usually is a good idea to have a plan, or warranty guarantee on certain items in the house.