Sage-Tips

Is it illegal for a company to delete negative reviews?

Some companies had been using contract provisions – including their online terms and conditions – to threaten to sue consumers or penalize them financially for posting negative reviews or complaints. The new law makes that illegal.

Is it illegal to remove reviews?

The law says it’s OK to prohibit or remove a review that: contains confidential or private information – for example, a person’s financial, medical, or personnel file information or a company’s trade secrets; is unrelated to the company’s products or services; or.

Is it illegal to threaten a business with a bad review?

Originally Answered: Can a company threaten and sue you for a bad review on their product? Yes. Not any threats, but threats of a lawsuit, yes.

Can a company pay you to remove a review?

No! Employers cannot pay Glassdoor to remove reviews.

Is it illegal to rate your own business?

That’s right – it’s against the law and you can actually be sued for posting fake reviews. The term for this unethical practice is astroturfing. Loosely translated, astroturfing is the act of trying to boost one’s image online with fake comments, paid-for reviews, made-up claims, and testimonials.

Can you sue a customer for defamation?

“Nothing in [the CRFA] prohibits a business from suing a customer for defaming them, for saying something false that damages the business,” Settlemeyer says. ‘So, sometimes businesses can be very aggressive with what they construe to be false, defamatory and whatnot.”

Can businesses pay Yelp to remove reviews?

The good news, you don’t have to pay Yelp to remove false and defamatory reviews.

Can a business be removed from Yelp?

Simply put, there is no way to remove your business from Yelp. Users who want to post a review generate the business listing, and while you can claim the listing and manage it in some ways, business owners have limited power over their profile.

Is trying to silence online reviewers fair?

Solution: It is not ethical to silence the online reviewer because it totally declines the purpose of reviews. The review is for the customers or consumers to read and know the product more. The companies should not resist the damaging complaints but should try to improve on their services and products.

Is it illegal to talk bad about a company?

Generally, the answer is no. But it’s important that before you turn to social media to gripe about your employer or the annoying things your boss does, that you know what is and what is not an illegal move.