Sage-Tips

Why does your acceptance rate matter on DoorDash?

According to DoorDash If you have a low acceptance rate, you can raise the rate by accepting the deliveries that are offered to you. The acceptance rate policy will affect your ability to become a DoorDash Top Dasher, but it will not affect the number of deliveries you are offered.

Do you get penalized for not accepting a DoorDash order?

Dashers don’t have to accept every order that comes our way. We are independent contractors meaning doordash will popup an offer and we can accept or decline based on if we think it is worth it. If you do not tip then doordash will pay us, usually, 3 dollars.

Can you request not to have a certain DoorDash driver?

Unfortunately, you cannot request a specific DoorDash driver when you place an order. DoorDash automates order assignments to deliver them most efficiently. Orders are given first to Dashers with the highest ratings in the restaurant’s vicinity.

Do ratings matter on DoorDash?

Customers rate their food and their Dasher separately, so your rating should only reflect the customer’s delivery experience. Ratings determine if you’re eligible to dash, and can also help you qualify for special programs and incentives. These adjustments happen automatically.

How do you know if you’re a top Dasher?

To find out if you are a Top Dasher, first go to the DoorDash driver login, then go to your Account in the Dasher app. Then tap Dasher Rewards. You get any Top Dasher rewards for the remaining of that month.

What is a preferred Dasher?

More Deliveries When things are slower, you will be prioritized for new orders. This means that if we have two nearby Dashers who can take on an order, we will break the tie in your favor.

Can you text your DoorDash driver after delivery?

The other answer to your question is: As long as you want them to. You can communicate with your driver by text, or with an actual phone call. You always could.

What happens when you give a dasher a low rating?

Dashers whose ratings dip too low will be deactivated – unable to use the platform to accept order assignments. Customers who place an order with DoorDash are asked to rate their delivery by giving it one to five stars. This pays off for DoorDash drivers since higher customer ratings usually mean higher tips.

What does a DoorDash delivery person do?

As someone who delivers using the DoorDash platform (a “Dasher”), you will regularly interact with merchants and consumers to make great deliveries happen every day.

What are the most common food safety violations on DoorDash?

Tampering with deliveries or failing to maintain standards of food safety – Opening, using, consuming, or tampering with a delivery or customer order; failing to use an insulated hot bag to safely transport deliveries. Disrupting the DoorDash platform.

What is the anti-harassment policy for deliverydoordash?

DoorDash’s Anti-Harassment Policy can be found here. ● Unsafe driving, biking, or scooting – Exhibiting objectively unsafe conduct during transportation, including texting and driving, not pulling over before examining or accepting a delivery opportunity, and failing to be conscientious while using navigation apps.

Can I refuse to complete a delivery if I’m on a dash?

While by accepting an order for delivery you are agreeing to complete the delivery, we recognize that unforeseen circumstances may arise when you’re on a dash, so you have the right to occasionally not complete deliveries after you accept them, as long as you do so before you pick up the items to be delivered.